How GBT77 Protects Your Privacy and Personal Data

This Privacy Policy applies to personal information processed by GBT77 in connection with the GBT77 website, mobile-compatible services, player accounts, casino games, sports betting markets, promotional activities and customer support. It applies to visitors and registered players, including users in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam and elsewhere in Malaysia.

The GBT77 service is intended only for people aged 21 and above. GBT77 does not knowingly permit minors to register or gamble. If information indicates that an account holder is under 21, GBT77 may suspend the account, investigate the matter and remove information where appropriate, subject to fraud-prevention and record-keeping requirements.

The information collected by GBT77 depends on how you use the platform. You may provide some information directly, while other information is created automatically when you access GBT77 or complete a transaction.

Information supplied by you

• Identity and contact details, including your legal name, date of birth, Malaysian mobile number, email address and residential address.
• Account details, including your username, encrypted authentication credentials, communication preferences and security settings.
• KYC material, such as a MyKad, passport or driving licence, proof of address and a verification photograph or selfie.
• Payment information connected with Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank or Hong Leong.
• Messages and records created when you contact GBT77 support or submit a complaint, account request or responsible gambling instruction.

Information generated through use

• Deposits, withdrawals, bonus activity, account balances and payment status.
• Betting history, including stakes, winnings, casino sessions, Liga Super Malaysia selections, EPL markets, UFC wagers and game preferences.
• Device, browser, IP address, approximate location, login time and security-event information.
• Cookie identifiers, page interactions and technical diagnostic data used to maintain GBT77 performance and detect misuse.

GBT77 uses personal data where reasonably necessary to provide requested services, administer the contractual relationship with players, protect legitimate operational interests, meet applicable obligations or act with your consent. GBT77 may process information to:

• Create, authenticate and maintain your GBT77 account.
• Confirm that you are at least 21 years old and verify your identity through KYC checks.
• Accept MYR deposits, process withdrawals and reconcile transactions with supported banks and e-wallet providers.
• Settle casino games and sports bets, calculate bonuses and maintain an accurate transaction history.
• Identify duplicate accounts, suspicious payment patterns, account takeover attempts, bonus abuse and other fraudulent conduct.
• Provide customer support, investigate disputes and answer questions about GBT77 services.
• Apply deposit limits, cooling-off periods, self-exclusion instructions and other responsible gambling safeguards.
• Maintain platform stability, analyse faults and improve usability for Malaysian mobile users.
• Send service notices and, where permitted, relevant promotional messages that can be declined.

When a player deposits or withdraws, GBT77 processes transaction references, amounts, timestamps, payment status and sufficient recipient information to complete and verify the transaction. The payment provider may separately process information under its own terms and privacy practices.

GBT77 may compare the name attached to a Touch 'n Go eWallet or Malaysian bank account with the verified name on the GBT77 account. This helps prevent third-party payments and protects players against unauthorised withdrawals. GBT77 may delay a transaction where information does not match, where KYC is incomplete or where additional security review is reasonably required.

GBT77 uses cookies and comparable technologies to keep players signed in, remember essential preferences, support account security, measure platform reliability and understand how services are used. Some cookies are necessary for GBT77 to operate correctly, while analytics or preference cookies help improve navigation and performance.

You may control cookies through your browser settings. Blocking essential cookies may prevent login, payment verification or other GBT77 functions from working correctly. Cookie information is not used to read unrelated files stored on your device.

GBT77 does not sell or rent personal information. GBT77 may disclose limited information to service providers that support identity verification, payment processing, hosting, security, fraud monitoring, customer communications or game settlement. Each provider receives only the information reasonably required for its assigned function.

Information may also be disclosed where GBT77 reasonably believes disclosure is required to comply with a lawful request, protect a player or another person, investigate suspected crime, enforce GBT77 Terms & Conditions, defend legal rights or complete a corporate restructuring subject to appropriate safeguards.

Game and sports technology partners may receive pseudonymous identifiers and wager details needed to operate or settle games. GBT77 does not provide those partners with KYC documents unless a specific verification or compliance purpose requires it.

Some infrastructure or specialist service providers used by GBT77 may process data outside Malaysia. Where such processing occurs, GBT77 takes reasonable steps to ensure contractual, technical and organisational measures are used to protect the information in a manner consistent with this Policy.

International processing does not change your ability to contact GBT77 about your information. However, lawful authorities in the country where information is processed may have access rights under local law.

GBT77 applies security controls designed to protect personal information against accidental loss, misuse, unauthorised access, alteration and disclosure. Controls may include encrypted connections, credential protection, access restrictions, monitoring, staff procedures, backup measures and incident-response processes.

No online system can be guaranteed completely secure. Players also have an important role in protecting their GBT77 account. Use a unique password, keep login details private, enable available security features and contact GBT77 promptly if you notice an unfamiliar login, unexpected password reset or withdrawal request.

GBT77 retains personal information for as long as the account remains active and for a reasonable period afterwards where necessary for transaction records, disputes, fraud prevention, responsible gambling controls, audits and applicable legal obligations. Different categories may have different retention periods.

Closing a GBT77 account does not always result in immediate deletion. For example, GBT77 may need to retain KYC confirmation, payment records, self-exclusion information or evidence connected with a dispute. When information is no longer required, GBT77 will take reasonable steps to delete it, anonymise it or place it beyond routine operational use.

Subject to identity verification and any applicable limitations, you may ask GBT77 to provide access to personal information associated with your account, correct inaccurate details, explain a processing activity, stop optional marketing or consider a deletion request.

Certain requests may be restricted where completing them would conflict with transaction retention, fraud prevention, security, self-exclusion enforcement, another person's rights or a lawful obligation. GBT77 will explain the outcome where reasonably possible.

To protect players, GBT77 may request proof of identity before responding to a privacy request. This prevents an unauthorised person from obtaining or changing your account information. Requests should include your registered name and enough account detail for GBT77 to locate the correct record, but you should never send your password.

GBT77 may send information about account features, casino promotions, football markets or rewards where permitted and consistent with your preferences. Promotional communications are separate from essential notices such as security alerts, KYC requests, withdrawal updates and material changes to GBT77 policies.

You may ask GBT77 to stop optional marketing. The change may take a short period to apply across operational systems. Opting out of promotional messages does not affect service communications required to administer your account.

GBT77 may update this Privacy Policy to reflect changes in services, security practices, payment methods or applicable requirements. The revised date will appear at the top of this page. Where a change materially affects how GBT77 handles personal information, reasonable notice may be provided through the platform or registered contact details.

Players should review this page periodically. Continued use of GBT77 after an updated Policy becomes effective indicates acknowledgement of the revised information practices, although separate consent will be requested where required.

Questions, concerns or requests concerning this Privacy Policy may be directed to GBT77 customer support. Please provide a clear description of your request and the account information necessary to identify you. Do not include your password or unnecessary payment credentials.